Nobody is surprised by a no-response stands from an impostor. It is expected that a liar will lost his voice when his falsehood becomes plain to the eyes of all. This explains the current face-off between Securus Technologies and GTL. Both belong to the same industry but while Securus Technologies is busy upgrading its facilities to provide the best possible service to its esteem customers GTL is idling away claiming to be at par with the former in an attempt to confuse customers and deny Securus Technologies a return commensurate to it heavy investment. GTL will be wrong to think they are only playing smart. Their action can only be qualified as sheer wickedness.
I commend Securus Technologies for crying foul and calling for a challenge between them with a neutral party serving as the judge in this matter. The impartial judge will carryout a comprehensive assessment of the assets of both companies after which he tells the world who has the best customer service, the most sophisticated telephone calling platform, the most capital efficient platform, the largest product set among others. So far, there has been no response from GTL.
It is high time, GTL borrow a leaf from Securus Technologies and start adding up-to-date technologies to its facilities for a better customer service rather than going for cheap popularity that cannot stand the test of time.
ABOUT SECURUS TECHNOLOGIES
Securus Technologies has its headquarters in Dallas, Texas. Its clients cut across thousands of public safety, law enforcement and correction agencies to millions of inmates all over North America. Its main goal is connecting what matters in the form of providing emergency response, public information, incident management, investigation, communication, bio-metric analysis, inmate self-service, information management, product and service monitoring including civil and criminal justice technology solutions among many others.